REP27
Who is responsible for your data
The controller is Europe Services SE, Na Čečeličce 425/4, Smíchov, 150 00 Praha 5, Czech Republic, IČO 03571785, registered at the Municipal Court in Prague, file H 1486. Contact: info@rep27.com, +420 775 397 884.
For people in the United Kingdom, REP27 LTD (company no. 17385889, Unit 82a James Carter Road, Mildenhall, Suffolk IP28 7DE) is our UK contact point.
What we collect on rep27.com
When you use the contact form we receive your name, email address, company, country, the topic you choose and your message, together with the page you wrote from, the date and time and your IP address.
When you visit the site our server records technical data such as IP address, browser, pages requested and time, as every web server does.
If you open the chat, the chat service receives the messages you type and technical data needed to deliver them.
Why we use it and on what legal basis
To answer your request and, if you ask, to prepare an offer: Article 6(1)(b) GDPR, steps taken at your request before a contract.
To keep the site secure and prevent abuse of the form, for example by limiting repeated submissions from the same IP address: Article 6(1)(f) GDPR, our legitimate interest in a secure service.
To measure whether our advertising brings real requests, only if you accept advertising cookies: Article 6(1)(a) GDPR, your consent, which you can withdraw at any time.
How long we keep it
Messages from the contact form are kept for up to 24 months after our last exchange, unless they become part of a contract, in which case the contract rules apply.
Data used to limit repeated submissions is deleted after 10 minutes. Server logs are kept for a short period for security and then deleted.
Who receives it
Contabo GmbH (Germany) hosts the site. Hostinger (Lithuania) provides our email. KokobeoChat (chat.kokobeo.com) provides the live chat.
Google Fonts delivers the typefaces of the site, which means your browser connects to Google servers. Google Ads receives data only if you accept advertising cookies.
Google may process data in the United States under the EU-US Data Privacy Framework. We do not sell your data and do not share it with anyone else unless the law requires it.
Your rights
You can ask for access to your data, correction, deletion, restriction of processing and a copy in a portable format, and you can object to processing based on our legitimate interest. Where we rely on consent, you can withdraw it at any time without affecting what happened before.
Write to info@rep27.com. We answer within one month.
You can also complain to the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Praha 7) or to the data protection authority of your country. In the United Kingdom this is the Information Commissioner's Office.
Changes
We update this notice when the way we handle data changes. The date below shows the last update.
Last updated: 30.09.2026